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ISO/IEC 20000: an introduction to the global standard for service management
| Autor principal: | |
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| Lenguaje: | eng |
| Publicado: |
IT Governance
2011
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| Materias: | |
| Acceso en línea: | http://cds.cern.ch/record/1622940 |
| _version_ | 1780933333523365888 |
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| author | Clifford, David |
| author_facet | Clifford, David |
| author_sort | Clifford, David |
| collection | CERN |
| id | cern-1622940 |
| institution | Organización Europea para la Investigación Nuclear |
| language | eng |
| publishDate | 2011 |
| publisher | IT Governance |
| record_format | invenio |
| spelling | cern-16229402021-04-21T21:48:44Zhttp://cds.cern.ch/record/1622940engClifford, DavidISO/IEC 20000: an introduction to the global standard for service managementComputing and ComputersIT Governanceoai:cds.cern.ch:16229402011 |
| spellingShingle | Computing and Computers Clifford, David ISO/IEC 20000: an introduction to the global standard for service management |
| title | ISO/IEC 20000: an introduction to the global standard for service management |
| title_full | ISO/IEC 20000: an introduction to the global standard for service management |
| title_fullStr | ISO/IEC 20000: an introduction to the global standard for service management |
| title_full_unstemmed | ISO/IEC 20000: an introduction to the global standard for service management |
| title_short | ISO/IEC 20000: an introduction to the global standard for service management |
| title_sort | iso/iec 20000: an introduction to the global standard for service management |
| topic | Computing and Computers |
| url | http://cds.cern.ch/record/1622940 |
| work_keys_str_mv | AT clifforddavid isoiec20000anintroductiontotheglobalstandardforservicemanagement |