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ServiceDesk Plus 8.x essentials
This is a practical, hands-on guide that assists you in setting up and efficiently managing ITSM.ServiceDesk Plus 8.x Essentials is for IT helpdesk managers, administrators, and staff, serving as a compendium for service management concepts useful for them.
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| Lenguaje: | eng |
| Publicado: |
Packt Publ.
2013
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| Acceso en línea: | http://cds.cern.ch/record/1625422 |