ServiceDesk Plus 8.x essentials

This is a practical, hands-on guide that assists you in setting up and efficiently managing ITSM.ServiceDesk Plus 8.x Essentials is for IT helpdesk managers, administrators, and staff, serving as a compendium for service management concepts useful for them.

Detalles Bibliográficos
Autor principal: Agarwal, Ankush
Lenguaje:eng
Publicado: Packt Publ. 2013
Materias:
Computing and Computers
Acceso en línea:http://cds.cern.ch/record/1625422
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author Agarwal, Ankush
author_facet Agarwal, Ankush
author_sort Agarwal, Ankush
collection CERN
description This is a practical, hands-on guide that assists you in setting up and efficiently managing ITSM.ServiceDesk Plus 8.x Essentials is for IT helpdesk managers, administrators, and staff, serving as a compendium for service management concepts useful for them.
id cern-1625422
institution Organización Europea para la Investigación Nuclear
language eng
publishDate 2013
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spelling cern-16254222021-04-21T21:42:10Zhttp://cds.cern.ch/record/1625422engAgarwal, AnkushServiceDesk Plus 8.x essentialsComputing and ComputersThis is a practical, hands-on guide that assists you in setting up and efficiently managing ITSM.ServiceDesk Plus 8.x Essentials is for IT helpdesk managers, administrators, and staff, serving as a compendium for service management concepts useful for them.Packt Publ.oai:cds.cern.ch:16254222013
spellingShingle Computing and Computers
Agarwal, Ankush
ServiceDesk Plus 8.x essentials
title ServiceDesk Plus 8.x essentials
title_full ServiceDesk Plus 8.x essentials
title_fullStr ServiceDesk Plus 8.x essentials
title_full_unstemmed ServiceDesk Plus 8.x essentials
title_short ServiceDesk Plus 8.x essentials
title_sort servicedesk plus 8.x essentials
topic Computing and Computers
url http://cds.cern.ch/record/1625422
work_keys_str_mv AT agarwalankush servicedeskplus8xessentials

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