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1st International Conference of Serviceology
Services are key activities in the globalization of the economy and also underlie the quality of life of local residents. The advanced work presented in this book was selected from the proceedings of the First International Conference on Serviceology (ICServ2013), held October 16–18, 2013 in Tokyo....
| Autores principales: | , , |
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| Lenguaje: | eng |
| Publicado: |
Springer
2014
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| Acceso en línea: | https://dx.doi.org/10.1007/978-4-431-54816-4 http://cds.cern.ch/record/1707820 |