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The handbook of service innovation
Bringing together some of the world’s leading thinkers, academics and professionals to provide practitioners, students and academicians with comprehensive insights into implementing effective service innovation. This book presents service innovation holistically and systemically across various servi...
| Autores principales: | , , , |
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| Lenguaje: | eng |
| Publicado: |
Springer
2015
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| Materias: | |
| Acceso en línea: | https://dx.doi.org/10.1007/978-1-4471-6590-3 http://cds.cern.ch/record/2015262 |