Long term warranty and after sales service: concept, policies and cost models

This volume presents concepts, policies and cost models for various long-term warranty and maintenance contracts. It offers several numerical examples for estimating costs to both the manufacturer and consumer. Long-term warranties and maintenance contracts are becoming increasingly popular, as thes...

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Detalles Bibliográficos
Autores principales: Rahman, Anisur, Chattopadhyay, Gopinath
Lenguaje:eng
Publicado: Springer 2015
Materias:
Acceso en línea:https://dx.doi.org/10.1007/978-3-319-16271-3
http://cds.cern.ch/record/2032302

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