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Interviewing users: how to uncover compelling insights
Interviewing is a foundational user research tool that people assume they already possess. Everyone can ask questions, right? Unfortunately, that's not the case. Interviewing Users provides invaluable interviewing techniques and tools that enable you to conduct informative interviews with anyon...
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| Lenguaje: | eng |
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Rosenfeld Media
2013
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| Acceso en línea: | http://cds.cern.ch/record/2060033 |