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IT service management: support for your ITSM foundation exam
Covering the latest thinking in IT service management, this new edition provides a comprehensive introduction for those preparing for their ITSM foundation exam.
Autores principales: | , , , |
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Lenguaje: | eng |
Publicado: |
BCS Learning & Development
2016
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Materias: | |
Acceso en línea: | http://cds.cern.ch/record/2222603 |