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IT service management: support for your ITSM foundation exam

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Covering the latest thinking in IT service management, this new edition provides a comprehensive introduction for those preparing for their ITSM foundation exam.

Detalles Bibliográficos
Autores principales:	Sansbury, John, Brewster, Ernest, Lawes, Aidan, Griffiths, Richard
Lenguaje:	eng
Publicado:	BCS Learning & Development 2016
Materias:	Computing and Computers
Acceso en línea:	http://cds.cern.ch/record/2222603

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