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Benchmarking: a signpost to excellence in quality and productivity
According to the authors, benchmarking exerts a powerful leverage effect on an organization and they consider some of the factors which justify their claim. Describes how to implement benchmarking and exactly what to benchmark. Explains benchlearning which integrates education, leadership developmen...
| Autores principales: | , |
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| Lenguaje: | eng |
| Publicado: |
John Wiley & Sons
1993
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| Materias: | |
| Acceso en línea: | http://cds.cern.ch/record/2253834 |