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Key element guide: ITIL continual service improvement
The 'Key Element Guide Continual Service Improvement' provides a handy reference to the content contained within the core ITIL Continual Service Improvement guidance and summarises its key elements.
Autores principales: | , |
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Lenguaje: | eng |
Publicado: |
The Stationery Office
2012
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Materias: | |
Acceso en línea: | http://cds.cern.ch/record/2283527 |