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Key element guide: ITIL continual service improvement

The 'Key Element Guide Continual Service Improvement' provides a handy reference to the content contained within the core ITIL Continual Service Improvement guidance and summarises its key elements.

Detalles Bibliográficos
Autores principales: AXELOS, Great Britain Cabinet Office
Lenguaje:eng
Publicado: The Stationery Office 2012
Materias:
XX
Acceso en línea:http://cds.cern.ch/record/2283527