Operational support and analysis itil intermediate capability handbook

Updated in line with the Operational Support and Analysis (OSA) syllabus, this quick-reference guide will help you as you study for the OSA module of the ITIL Intermediate Capability qualification.

Detalles Bibliográficos
Autor principal: Cartlidge, Alison
Lenguaje:eng
Publicado: The Stationery Office 2012
Materias:
Computing and Computers
Acceso en línea:http://cds.cern.ch/record/2295805

Internet

http://cds.cern.ch/record/2295805

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