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Operational support and analysis itil intermediate capability handbook
Updated in line with the Operational Support and Analysis (OSA) syllabus, this quick-reference guide will help you as you study for the OSA module of the ITIL Intermediate Capability qualification.
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| Lenguaje: | eng |
| Publicado: |
The Stationery Office
2012
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| Acceso en línea: | http://cds.cern.ch/record/2295805 |