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Release, control and validation itil intermediate capability handbook

Updated in line with the Release, Control and Validation (RCV) syllabus, this quick-reference guide will help you as you study for the RCV module of the ITIL Intermediate Capability qualification.

Detalles Bibliográficos
Autor principal: itSMF, UK
Lenguaje:eng
Publicado: The Stationery Office 2012
Materias:
Acceso en línea:http://cds.cern.ch/record/2295806