Cargando…
Service offerings and agreements ITIL intermediate capability handbook
Updated in line with the Service Offering and Agreements (SOA) syllabus, this quick reference guide will help you as you study for the SOA module of the ITIL intermediate capability qualification.
| Autor principal: | |
|---|---|
| Lenguaje: | eng |
| Publicado: |
The Stationery Office
2012
|
| Materias: | |
| Acceso en línea: | http://cds.cern.ch/record/2295807 |