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Successful business process management: what you need to know to get results

Companies--especially more complex organizations--require standard, documented processes and procedures to achieve high levels of quality and productivity. Too few, and inefficiency ensues; too many, and creativity is stifled. Yet it can be difficult to find training on process improvement--and the...

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Detalles Bibliográficos
Autor principal: Berman, Paula
Lenguaje:eng
Publicado: AMACOM 2014
Materias:
Acceso en línea:http://cds.cern.ch/record/2310048