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Business process change: a business process management guide for managers and process professionals
Business Process Change, 3rd Edition provides a balanced view of the field of business process change. Bestselling author Paul Harmon offers concepts, methods, cases for all aspects and phases of successful business process improvement. Updated and added for this edition is new material on the devel...
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| Lenguaje: | eng |
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Elsevier Science & Technology
2014
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| Acceso en línea: | http://cds.cern.ch/record/2660042 |