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The knowing-doing gap: how smart companies turn knowledge into action
Why are there so many gaps between what firms know they should do and what they actually do? Why do so many companies fail to implement the experience and insight they've worked so hard to acquire? The Knowing-Doing Gap is the first book to confront the challenge of turning knowledge about how...
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Lenguaje: | eng |
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Harvard Business Review Press
1999
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Acceso en línea: | http://cds.cern.ch/record/2663774 |