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Change manager: careers in IT service management
Change management is about the control of all changes that have an effect on the IT services and hence, the business of an organisation. This practical book describes the change manager role in depth including purpose, required skills and career progression. It also covers relevant tools, standards...
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| Lenguaje: | eng |
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BCS Learning & Development
2019
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| Acceso en línea: | http://cds.cern.ch/record/2698173 |