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The Customer Experience Edge: Technology and Techniques for Delivering an Enduring, Profitable and Positive Experience to Your Customers

Detalles Bibliográficos
Autor principal: Hildebrand, Volker
Lenguaje:eng
Publicado: McGraw-Hill 2011
Materias:
XX
Acceso en línea:http://cds.cern.ch/record/2736412