The Customer Experience Edge: Technology and Techniques for Delivering an Enduring, Profitable and Positive Experience to Your Customers

Detalles Bibliográficos
Autor principal: Hildebrand, Volker
Lenguaje:eng
Publicado: McGraw-Hill 2011
Materias:
XX
Acceso en línea:http://cds.cern.ch/record/2736412
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author Hildebrand, Volker
author_facet Hildebrand, Volker
author_sort Hildebrand, Volker
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publishDate 2011
publisher McGraw-Hill
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spelling cern-27364122021-04-21T17:57:06Zhttp://cds.cern.ch/record/2736412engHildebrand, VolkerThe Customer Experience Edge: Technology and Techniques for Delivering an Enduring, Profitable and Positive Experience to Your CustomersXXMcGraw-Hilloai:cds.cern.ch:27364122011
spellingShingle XX
Hildebrand, Volker
The Customer Experience Edge: Technology and Techniques for Delivering an Enduring, Profitable and Positive Experience to Your Customers
title The Customer Experience Edge: Technology and Techniques for Delivering an Enduring, Profitable and Positive Experience to Your Customers
title_full The Customer Experience Edge: Technology and Techniques for Delivering an Enduring, Profitable and Positive Experience to Your Customers
title_fullStr The Customer Experience Edge: Technology and Techniques for Delivering an Enduring, Profitable and Positive Experience to Your Customers
title_full_unstemmed The Customer Experience Edge: Technology and Techniques for Delivering an Enduring, Profitable and Positive Experience to Your Customers
title_short The Customer Experience Edge: Technology and Techniques for Delivering an Enduring, Profitable and Positive Experience to Your Customers
title_sort customer experience edge: technology and techniques for delivering an enduring, profitable and positive experience to your customers
topic XX
url http://cds.cern.ch/record/2736412
work_keys_str_mv AT hildebrandvolker thecustomerexperienceedgetechnologyandtechniquesfordeliveringanenduringprofitableandpositiveexperiencetoyourcustomers
AT hildebrandvolker customerexperienceedgetechnologyandtechniquesfordeliveringanenduringprofitableandpositiveexperiencetoyourcustomers

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