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Beyond customer satisfaction to customer loyalty: the key to geater profitability
| Autor principal: | |
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| Lenguaje: | eng |
| Publicado: |
AMA
1996
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| Materias: | |
| Acceso en línea: | http://cds.cern.ch/record/967319 |
| _version_ | 1780910433372209152 |
|---|---|
| author | Bhote, Keki R |
| author_facet | Bhote, Keki R |
| author_sort | Bhote, Keki R |
| collection | CERN |
| id | cern-967319 |
| institution | Organización Europea para la Investigación Nuclear |
| language | eng |
| publishDate | 1996 |
| publisher | AMA |
| record_format | invenio |
| spelling | cern-9673192021-04-22T02:11:44Zhttp://cds.cern.ch/record/967319engBhote, Keki RBeyond customer satisfaction to customer loyalty: the key to geater profitabilityCommerce, Economics, Social ScienceAMAoai:cds.cern.ch:9673191996 |
| spellingShingle | Commerce, Economics, Social Science Bhote, Keki R Beyond customer satisfaction to customer loyalty: the key to geater profitability |
| title | Beyond customer satisfaction to customer loyalty: the key to geater profitability |
| title_full | Beyond customer satisfaction to customer loyalty: the key to geater profitability |
| title_fullStr | Beyond customer satisfaction to customer loyalty: the key to geater profitability |
| title_full_unstemmed | Beyond customer satisfaction to customer loyalty: the key to geater profitability |
| title_short | Beyond customer satisfaction to customer loyalty: the key to geater profitability |
| title_sort | beyond customer satisfaction to customer loyalty: the key to geater profitability |
| topic | Commerce, Economics, Social Science |
| url | http://cds.cern.ch/record/967319 |
| work_keys_str_mv | AT bhotekekir beyondcustomersatisfactiontocustomerloyaltythekeytogeaterprofitability |