Migration of the CERN IT Data Centre Support System to ServiceNow

The large potential and flexibility of the ServiceNow infrastructure based on 'best practises' methods is allowing the migration of some of the ticketing systems traditionally used for the monitoring of the servers and services available at the CERN IT Computer Centre. This migration enabl...

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Detalles Bibliográficos
Autores principales: Alonso, R Alvarez, Arneodo, G, Barring, O, Bonfillou, E, Santos, M Coelho dos, Dore, V, Lefebure, V, Fedorko, I, Grossir, A, Hefferman, J, Lorenzo, P Mendez, Moller, M, Mira, O Pera, Salter, W, Trevisani, F, Toteva, Z
Lenguaje:eng
Publicado: 2014
Materias:
Computing and Computers
Acceso en línea:https://dx.doi.org/10.1088/1742-6596/513/6/062032
http://cds.cern.ch/record/2025730

Internet

https://dx.doi.org/10.1088/1742-6596/513/6/062032
http://cds.cern.ch/record/2025730

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