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Sentiment analysis of hotel online reviews using the BERT model and ERNIE model—Data from China
The emotion analysis of hotel online reviews is discussed by using the neural network model BERT, which proves that this method can not only help hotel network platforms fully understand customer needs but also help customers find suitable hotels according to their needs and affordability and help h...
Autores principales: | , , |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
Public Library of Science
2023
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10004568/ https://www.ncbi.nlm.nih.gov/pubmed/36897917 http://dx.doi.org/10.1371/journal.pone.0275382 |