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The Net Promoter Score with Friends and Family Test applied to arthroscopic shoulder surgery

BACKGROUND: The Friends and Family Test (FFT) developed by the UK National Health Service evaluates whether patients are satisfied with a service provided, where improvements are needed, and how likely patients are to recommend the intervention. Calculated from the FFT, the Net Promoter Score (NPS)...

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Detalles Bibliográficos
Autores principales: Monu, Jabbal, Sunil, Sharma
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Korean Shoulder and Elbow Society 2023
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10030985/
https://www.ncbi.nlm.nih.gov/pubmed/36919503
http://dx.doi.org/10.5397/cise.2022.01116