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The Net Promoter Score with Friends and Family Test applied to arthroscopic shoulder surgery
BACKGROUND: The Friends and Family Test (FFT) developed by the UK National Health Service evaluates whether patients are satisfied with a service provided, where improvements are needed, and how likely patients are to recommend the intervention. Calculated from the FFT, the Net Promoter Score (NPS)...
Autores principales: | , |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
Korean Shoulder and Elbow Society
2023
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10030985/ https://www.ncbi.nlm.nih.gov/pubmed/36919503 http://dx.doi.org/10.5397/cise.2022.01116 |