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Exploring Customer Journeys in the Context of Dentistry: A Case Study
This case study aims to explore how customer journey concepts can apply to a hypothetical scenario, centring on a patient (customer persona) within the dentistry arena, and with a particular focus on special care dentistry. As an educational exercise, this paper may inform dental and allied professi...
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| Formato: | Online Artículo Texto |
| Lenguaje: | English |
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MDPI
2023
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| Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10046920/ https://www.ncbi.nlm.nih.gov/pubmed/36975572 http://dx.doi.org/10.3390/dj11030075 |