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Digitale Souveränität in soziotechnischen Systemen – KI-Nutzung und Krisenbewältigung
Our contribution to the journal Group. Interaction. Organization, discusses the interplay between the concepts of sociotechnical system and digital sovereignty. The respective theoretical backgrounds are considered and functional relationships between the two subject areas are derived. A sociotechni...
Autores principales: | , , |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
Springer Fachmedien Wiesbaden
2023
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10062275/ http://dx.doi.org/10.1007/s11612-023-00674-9 |
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author | Hofmann, Annelie Hartmann, Ernst A. Shajek, Alexandra |
author_facet | Hofmann, Annelie Hartmann, Ernst A. Shajek, Alexandra |
author_sort | Hofmann, Annelie |
collection | PubMed |
description | Our contribution to the journal Group. Interaction. Organization, discusses the interplay between the concepts of sociotechnical system and digital sovereignty. The respective theoretical backgrounds are considered and functional relationships between the two subject areas are derived. A sociotechnical approach is proposed that can be used to develop evaluation and design criteria for contexts of action that are conducive to the digital sovereignty of companies and employees. Against this background, the article outlines two empirical fields of analysis and design: In the first empirical field, the approach is applied to the participatory design of industrial work environments that are being reshaped by the introduction of advanced algorithmic systems or AI (artificial intelligence) systems. Such AI-based systems pose a major challenge for design in terms of digital sovereignty, among other things because of their inherent opacity. In a workshop with 50 participants from various business enterprises and research institutions, a matrix for the socio-technical analysis of work environments was applied along real case studies. The three case studies came from the application fields of automotive, brewery and packaging technology. All three cases involve the integration of AI-supported methods into existing workflows. The method allows structured interaction with synchronous visualization of design ideas, which is conducive to co-creative formats. The second empirical application field to which the socio-technical approach was applied focuses on digital sovereignty at the organizational level of companies and institutions. The study under consideration explored how organizations dealt with the challenges of the COVID-19 pandemic. Five industries were analyzed (retail, health care including nursing, public administration, business-related services, public transport), each with four case studies mapping the impact of the crisis based on guided interviews with both the employer and employee sides. This shows that correlations between the characteristics of socio-technical systems and digital sovereignty also offer interpretative aids here. |
format | Online Article Text |
id | pubmed-10062275 |
institution | National Center for Biotechnology Information |
language | English |
publishDate | 2023 |
publisher | Springer Fachmedien Wiesbaden |
record_format | MEDLINE/PubMed |
spelling | pubmed-100622752023-03-31 Digitale Souveränität in soziotechnischen Systemen – KI-Nutzung und Krisenbewältigung Hofmann, Annelie Hartmann, Ernst A. Shajek, Alexandra Gr Interakt Org Hauptbeiträge - Thementeil Our contribution to the journal Group. Interaction. Organization, discusses the interplay between the concepts of sociotechnical system and digital sovereignty. The respective theoretical backgrounds are considered and functional relationships between the two subject areas are derived. A sociotechnical approach is proposed that can be used to develop evaluation and design criteria for contexts of action that are conducive to the digital sovereignty of companies and employees. Against this background, the article outlines two empirical fields of analysis and design: In the first empirical field, the approach is applied to the participatory design of industrial work environments that are being reshaped by the introduction of advanced algorithmic systems or AI (artificial intelligence) systems. Such AI-based systems pose a major challenge for design in terms of digital sovereignty, among other things because of their inherent opacity. In a workshop with 50 participants from various business enterprises and research institutions, a matrix for the socio-technical analysis of work environments was applied along real case studies. The three case studies came from the application fields of automotive, brewery and packaging technology. All three cases involve the integration of AI-supported methods into existing workflows. The method allows structured interaction with synchronous visualization of design ideas, which is conducive to co-creative formats. The second empirical application field to which the socio-technical approach was applied focuses on digital sovereignty at the organizational level of companies and institutions. The study under consideration explored how organizations dealt with the challenges of the COVID-19 pandemic. Five industries were analyzed (retail, health care including nursing, public administration, business-related services, public transport), each with four case studies mapping the impact of the crisis based on guided interviews with both the employer and employee sides. This shows that correlations between the characteristics of socio-technical systems and digital sovereignty also offer interpretative aids here. Springer Fachmedien Wiesbaden 2023-03-30 2023 /pmc/articles/PMC10062275/ http://dx.doi.org/10.1007/s11612-023-00674-9 Text en © The Author(s) 2023 https://creativecommons.org/licenses/by/4.0/Open Access Dieser Artikel wird unter der Creative Commons Namensnennung 4.0 International Lizenz veröffentlicht, welche die Nutzung, Vervielfältigung, Bearbeitung, Verbreitung und Wiedergabe in jeglichem Medium und Format erlaubt, sofern Sie den/die ursprünglichen Autor(en) und die Quelle ordnungsgemäß nennen, einen Link zur Creative Commons Lizenz beifügen und angeben, ob Änderungen vorgenommen wurden. Die in diesem Artikel enthaltenen Bilder und sonstiges Drittmaterial unterliegen ebenfalls der genannten Creative Commons Lizenz, sofern sich aus der Abbildungslegende nichts anderes ergibt. Sofern das betreffende Material nicht unter der genannten Creative Commons Lizenz steht und die betreffende Handlung nicht nach gesetzlichen Vorschriften erlaubt ist, ist für die oben aufgeführten Weiterverwendungen des Materials die Einwilligung des jeweiligen Rechteinhabers einzuholen. Weitere Details zur Lizenz entnehmen Sie bitte der Lizenzinformation auf http://creativecommons.org/licenses/by/4.0/deed.de (https://creativecommons.org/licenses/by/4.0/) . |
spellingShingle | Hauptbeiträge - Thementeil Hofmann, Annelie Hartmann, Ernst A. Shajek, Alexandra Digitale Souveränität in soziotechnischen Systemen – KI-Nutzung und Krisenbewältigung |
title | Digitale Souveränität in soziotechnischen Systemen – KI-Nutzung und Krisenbewältigung |
title_full | Digitale Souveränität in soziotechnischen Systemen – KI-Nutzung und Krisenbewältigung |
title_fullStr | Digitale Souveränität in soziotechnischen Systemen – KI-Nutzung und Krisenbewältigung |
title_full_unstemmed | Digitale Souveränität in soziotechnischen Systemen – KI-Nutzung und Krisenbewältigung |
title_short | Digitale Souveränität in soziotechnischen Systemen – KI-Nutzung und Krisenbewältigung |
title_sort | digitale souveränität in soziotechnischen systemen – ki-nutzung und krisenbewältigung |
topic | Hauptbeiträge - Thementeil |
url | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10062275/ http://dx.doi.org/10.1007/s11612-023-00674-9 |
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