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Enhancing service quality of rural public transport during the COVID-19 pandemic: a novel fuzzy approach

In order to encourage the use of public transportation, it is necessary to make it more appealing to commuters by conducting frequent Service Quality (SQ) evaluations and modifications. Understanding passengers’ expectations of public transportation are important, and evaluating the SQ is an essenti...

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Detalles Bibliográficos
Autores principales: Sama, Hanumantha Rao, Chen, Long-Sheng, Nalluri, Venkateswarlu, Chendragiri, Madhavaiah
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Springer Berlin Heidelberg 2023
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10074371/
http://dx.doi.org/10.1007/s12469-022-00318-z