Team climate and job satisfaction in a Mobile Emergency Care Service (*)

OBJECTIVE: to identify the team climate and job satisfaction in a Mobile Emergency Care Service (SAMU). METHOD: this is a quantitative, exploratory-descriptive study. The sample corresponded to 95 workers, allocated in 40 teams of a SAMU in the Metropolitan Region of the city of São Paulo. We applie...

Descripción completa

Detalles Bibliográficos
Autores principales: Carmo, Hercules de Oliveira, Peduzzi, Marina, Tronchin, Daisy Maria Rizatto
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Universidade de São Paulo, Escola de Enfermagem 2022
Materias:
Original Article
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10085639/
https://www.ncbi.nlm.nih.gov/pubmed/36201357
http://dx.doi.org/10.1590/1980-220X-REEUSP-2022-0174en
Descripción
Sumario:OBJECTIVE: to identify the team climate and job satisfaction in a Mobile Emergency Care Service (SAMU). METHOD: this is a quantitative, exploratory-descriptive study. The sample corresponded to 95 workers, allocated in 40 teams of a SAMU in the Metropolitan Region of the city of São Paulo. We applied three instruments: sociodemographic/labor characterization; Team Climate Inventory; and Job Satisfaction Scale-S20/23, validated for Brazil. Descriptive statistics were used for data analysis. RESULTS: the total score of team climate was high both among workers (194.5 points; SD = 21) and among teams (197.7 points; SD = 18.4). Satisfaction had a mean total score of 4.5 (SD = 0.4), for workers, and 4.6 points (SD = 0.6), for teams. As for the climate, “Team participation” and “Support for new ideas” obtained agreement percentages >70% in all propositions. Regarding job satisfaction, there was a percentage of concordance >80% in the three dimensions. CONCLUSION: the findings show a positive perception of workers about team climate and job satisfaction, supporting SAMU management in promoting a favorable environment for professional practice.

Ejemplares similares