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Financial institutions digital transformation: the stages of the journey and business metrics to follow
This paper examines the stages of the digital transformational path that lies in front of incumbent banks in their conversion into digitally driven institutions and contributes by providing clarity in the parameters that define each stage and the key metrics to be tracked. It is a general review pap...
| Autores principales: | , |
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| Formato: | Online Artículo Texto |
| Lenguaje: | English |
| Publicado: |
Palgrave Macmillan UK
2023
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| Materias: | |
| Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10088737/ http://dx.doi.org/10.1057/s41264-023-00223-x |