Evaluating Drivers of the Patient Experience Triangle: Stress, Anxiety, and Frustration

Patient experience is a widely used indicator for assessing the quality-of-care process during a patient’s journey in hospital. However, the literature rarely discusses three components: patient stress, anxiety, and frustration. Furthermore, little is known about what drives each component during ho...

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Detalles Bibliográficos
Autores principales: Almaazmi, Sumaya, Simsekler, Mecit Can Emre, Henschel, Andreas, Qazi, Abroon, Marbouh, Dounia, Luqman, Rana Adel Mahmoud Ali
Formato: Online Artículo Texto
Lenguaje:English
Publicado: MDPI 2023
Materias:
Article
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10094497/
https://www.ncbi.nlm.nih.gov/pubmed/37047998
http://dx.doi.org/10.3390/ijerph20075384

Internet

https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10094497/
https://www.ncbi.nlm.nih.gov/pubmed/37047998
http://dx.doi.org/10.3390/ijerph20075384

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