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Evaluating Drivers of the Patient Experience Triangle: Stress, Anxiety, and Frustration
Patient experience is a widely used indicator for assessing the quality-of-care process during a patient’s journey in hospital. However, the literature rarely discusses three components: patient stress, anxiety, and frustration. Furthermore, little is known about what drives each component during ho...
| Autores principales: | , , , , , |
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| Formato: | Online Artículo Texto |
| Lenguaje: | English |
| Publicado: |
MDPI
2023
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| Materias: | |
| Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10094497/ https://www.ncbi.nlm.nih.gov/pubmed/37047998 http://dx.doi.org/10.3390/ijerph20075384 |