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Examining employees' affective and behavioral responses to internal crisis communication in times of COVID-19

Communication is an essential component of crisis management strategies in hospitality and tourism. This study aimed to build on the integrated internal crisis communication framework. This study employed qualitative and quantitative data collection methods. Following a preliminary qualitative study...

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Detalles Bibliográficos
Autores principales: Liu-Lastres, Bingjie, Wen, Han, Okumus, Fevzi
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Elsevier Ltd. 2023
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10099212/
https://www.ncbi.nlm.nih.gov/pubmed/37070003
http://dx.doi.org/10.1016/j.ijhm.2023.103494