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Examining employees' affective and behavioral responses to internal crisis communication in times of COVID-19
Communication is an essential component of crisis management strategies in hospitality and tourism. This study aimed to build on the integrated internal crisis communication framework. This study employed qualitative and quantitative data collection methods. Following a preliminary qualitative study...
Autores principales: | , , |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
Elsevier Ltd.
2023
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10099212/ https://www.ncbi.nlm.nih.gov/pubmed/37070003 http://dx.doi.org/10.1016/j.ijhm.2023.103494 |