The effect of quality culture on service quality of public and private Universities: A comparative analysis

This study aims to differentiate between perceived quality culture (QC) and service quality (SQ) in public and private universities; and to examine the effect of QC on SQ in both types of universities, individually and collectively. This is a quantitative study in which data are collected from admin...

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Detalles Bibliográficos
Autores principales: Iqbal, Shahzaf, Ashfaq, Tahir, Azlan Bin Taib, Che, Rizal Razalli, Mohd
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Public Library of Science 2023
Materias:
Research Article
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10101391/
https://www.ncbi.nlm.nih.gov/pubmed/37053303
http://dx.doi.org/10.1371/journal.pone.0283679

Internet

https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10101391/
https://www.ncbi.nlm.nih.gov/pubmed/37053303
http://dx.doi.org/10.1371/journal.pone.0283679

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