The American Customer Satisfaction Index (ACSI): A sample dataset and description

This article provides a sample of survey data collected by the American Customer Satisfaction Index (ACSI). Using online sampling and stratified interviewing techniques of actual customers of predominantly large market-share (“large cap”) companies, the ACSI annually collects data from some 400,000...

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Detalles Bibliográficos
Autores principales: Morgeson, Forrest V., Hult, G. Tomas M., Sharma, Udit, Fornell, Claes
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Elsevier 2023
Materias:
Data Article
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10148075/
https://www.ncbi.nlm.nih.gov/pubmed/37128580
http://dx.doi.org/10.1016/j.dib.2023.109123

Internet

https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10148075/
https://www.ncbi.nlm.nih.gov/pubmed/37128580
http://dx.doi.org/10.1016/j.dib.2023.109123

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