Cargando…
The American Customer Satisfaction Index (ACSI): A sample dataset and description
This article provides a sample of survey data collected by the American Customer Satisfaction Index (ACSI). Using online sampling and stratified interviewing techniques of actual customers of predominantly large market-share (“large cap”) companies, the ACSI annually collects data from some 400,000...
| Autores principales: | , , , |
|---|---|
| Formato: | Online Artículo Texto |
| Lenguaje: | English |
| Publicado: |
Elsevier
2023
|
| Materias: | |
| Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10148075/ https://www.ncbi.nlm.nih.gov/pubmed/37128580 http://dx.doi.org/10.1016/j.dib.2023.109123 |