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Motivations and attitudes towards consulting eWOM when booking accommodation

This study explores the process of formation of attitudes towards eWOM by analyzing the relationships among “perceived credibility, volume and confirmation of consulted eWOM—motivations—attitudes towards consulted eWOM”. Using a sample of 393 Spanish hotel guests, the results confirm this chain of r...

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Detalles Bibliográficos
Autores principales: Moliner-Velázquez, Beatriz, Fuentes-Blasco, María, Gil-Saura, Irene
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Springer Berlin Heidelberg 2023
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10154754/
http://dx.doi.org/10.1007/s11628-023-00533-z