Cargando…
Motivations and attitudes towards consulting eWOM when booking accommodation
This study explores the process of formation of attitudes towards eWOM by analyzing the relationships among “perceived credibility, volume and confirmation of consulted eWOM—motivations—attitudes towards consulted eWOM”. Using a sample of 393 Spanish hotel guests, the results confirm this chain of r...
Autores principales: | Moliner-Velázquez, Beatriz, Fuentes-Blasco, María, Gil-Saura, Irene |
---|---|
Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
Springer Berlin Heidelberg
2023
|
Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10154754/ http://dx.doi.org/10.1007/s11628-023-00533-z |
Ejemplares similares
-
Consumers’ Motivational Involvement in eWOM for Information Adoption: The Mediating Role of Organizational Motives
por: Hussain, Safdar, et al.
Publicado: (2020) -
Segmenting customers according to online word-of-mouth about hotels
por: Moliner-Velázquez, Beatriz, et al.
Publicado: (2021) -
Exploring the Novel Input Attributes Affecting eWOM
por: Hussain, Safdar, et al.
Publicado: (2020) -
NPS and Online WOM: Investigating the Relationship Between Customers’ Promoter Scores and eWOM Behavior
por: Raassens, Néomie, et al.
Publicado: (2017) -
Weight Analysis of the Factors Affecting eWOM Providing Behavior
por: Ismagilova, Elvira, et al.
Publicado: (2020)