Cargando…

Exploring chatbot trust: Antecedents and behavioural outcomes

An awareness about the antecedents and behavioural outcomes of trust in chatbots can enable service providers to design suitable marketing strategies. An online questionnaire was administered to users of four major banking chatbots (SBI Intelligent Assistant, HDFC Bank's Electronic Virtual Assi...

Descripción completa

Detalles Bibliográficos
Autores principales:	Alagarsamy, Subburaj, Mehrolia, Sangeeta
Formato:	Online Artículo Texto
Lenguaje:	English
Publicado:	Elsevier 2023
Materias:	Research Article
Acceso en línea:	https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10189503/ https://www.ncbi.nlm.nih.gov/pubmed/37206046 http://dx.doi.org/10.1016/j.heliyon.2023.e16074

Ejemplares similares

Battle fatigue of Covid 19 warriors – Heal the healers
por: M, Vasudevan, et al.
Publicado: (2021)

Moderating effects of academic involvement in web-based learning management system success: A multigroup analysis
por: Mehrolia, Sangeeta, et al.
Publicado: (2021)

Hike in student suicides – Consequence of online classes?
por: Balachandran, Athul K., et al.
Publicado: (2020)

Suicide among children during Covid-19 pandemic: An alarming social issue
por: Balachandran, Athul K., et al.
Publicado: (2020)

Explaining the intention to uptake COVID-19 vaccination using the behavioral and social drivers of vaccination (BeSD) model
por: Alagarsamy, Subburaj, et al.
Publicado: (2022)

Exploring Trust Formation and Antecedents in Social Commerce
por: Alkhalifah, Ali
Publicado: (2022)

Antecedents and Consequences of Streamer Trust in Livestreaming Commerce
por: Tian, Bowen, et al.
Publicado: (2023)

Comparing Antecedents of Chinese Consumers’ Trust and Distrust
por: Zhao, Dan, et al.
Publicado: (2021)

Exploring the antecedents of trust in electronic word-of-mouth platform: The perspective on gratification and positive emotion
por: Xie, Xuemei, et al.
Publicado: (2022)

Trust and digital privacy: willingness to disclose personal information to banking chatbot services
por: Lappeman, James, et al.
Publicado: (2022)

Chatbots for future docs: exploring medical students’ attitudes and knowledge towards artificial intelligence and medical chatbots
por: Moldt, Julia-Astrid, et al.
Publicado: (2023)

Factors influencing acceptance and trust of chatbots in juvenile offenders’ risk assessment training
por: Raiche, Ann-Pierre, et al.
Publicado: (2023)

Exploring the Potential of Chatbots in Critical Care Nephrology
por: Suppadungsuk, Supawadee, et al.
Publicado: (2023)

Antecedents of picky eating behaviour in young children
por: Emmett, Pauline M., et al.
Publicado: (2018)

Systematic review and meta-analysis of the effectiveness of chatbots on lifestyle behaviours
por: Singh, Ben, et al.
Publicado: (2023)

An investigation on trust in AI-enabled collaboration: Application of AI-Driven chatbot in accommodation-based sharing economy
por: Cheng, Xusen, et al.
Publicado: (2022)

Antecedents, Consequences, and the Role of Third Parties in the Trust Repair Process: Evidence Taken from Orthodontics
por: Wu, Jyh-Jeng, et al.
Publicado: (2022)

An Exploration of Hiking Risk Perception: Dimensions and Antecedent Factors
por: She, Shengxiang, et al.
Publicado: (2019)

Exploring the Concept, Antecedents, and Consequences of Environmental Psychological Ownership
por: She, Shengxiang, et al.
Publicado: (2022)

An exploration of the antecedents and mechanisms causing athletes’ stress and twisties symptom
por: Yu, Guishen, et al.
Publicado: (2022)

Antecedents
Publicado: (1857)

Antecedents of trust and customer loyalty in online shopping: The moderating effects of online shopping experience and e-shopping spending
por: Mofokeng, Thabang Excellent
Publicado: (2023)

The effect of trust and its antecedents towards determining users’ behavioral intention with voice-based consumer electronic devices
por: Pal, Debajyoti, et al.
Publicado: (2022)

Trust Me, I’m a Chatbot: How Artificial Intelligence in Health Care Fails the Turing Test
por: Powell, John
Publicado: (2019)

An Overview of Chatbot Technology
por: Adamopoulou, Eleni, et al.
Publicado: (2020)

Interactivity and Trust as Antecedents of E-Training Use Intention in Nigeria: A Structural Equation Modelling Approach
por: Alkali, A. U., et al.
Publicado: (2017)

Explorative and Exploitative Learning in Teams: Unpacking the Antecedents and Consequences
por: Zhao, Kai, et al.
Publicado: (2020)

Build better chatbots: a complete guide to getting started with chatbots
por: Khan, Rashid, et al.
Publicado: (2018)

The antecedents of entrepreneurial behaviour in the creation of platform economy initiatives: An analysis based on the decomposed theory of planned behaviour
por: Morales-Pérez, Soledad, et al.
Publicado: (2022)

Fear trumps the common good: Psychological antecedents of vaccination attitudes and behaviour()
por: Adamus, Magdalena, et al.
Publicado: (2022)

Chatbots zum Selbermachen
por: Schüür-Langkau, Anja
Publicado: (2021)

Exploring the antecedents of customers’ willingness to use service robots in restaurants
por: Molinillo, Sebastian, et al.
Publicado: (2022)

The Effects of a Health Care Chatbot’s Complexity and Persona on User Trust, Perceived Usability, and Effectiveness: Mixed Methods Study
por: Biro, Joshua, et al.
Publicado: (2023)

Consumption Behaviour towards Branded Functional Beverages among Gen Z in Post-COVID-19 Times: Exploring Antecedents and Mediators
por: Dimitrova, Teofana, et al.
Publicado: (2023)

Human vs. machine-like representation in chatbot mental health counseling: the serial mediation of psychological distance and trust on compliance intention
por: Park, Gain, et al.
Publicado: (2023)

An Exploration on Trust
por: Portacolone, Elena
Publicado: (2021)

Exploring the Antecedents and Outcomes of Entrepreneurial Well-Being: Empirical Evidence From Iranian Rural Entrepreneurs
por: Karimi, Saeid, et al.
Publicado: (2022)

Exploring the Possible Use of AI Chatbots in Public Health Education: Feasibility Study
por: Baglivo, Francesco, et al.
Publicado: (2023)

Artificial Intelligence Chatbots for medical training in Public Health: a tool to explore
por: Baglivo, F, et al.
Publicado: (2023)

Qualitative exploration of digital chatbot use in medical education: A pilot study
por: Kaur, Anjuli, et al.
Publicado: (2021)

Cannot write session to /tmp/vufind_sessions/sess_vrdqek380nh9qs2lpu7pbv8v67