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Qualitatively exploring the impact of a relationship-centered communication skills training program in improving patient perceptions of care

OBJECTIVE: To explore qualitative patient experience comments before and after a relationship-centered communication skills training to understand patient experience, program impact, and opportunities for improvement. METHODS: Qualitative patient experience evaluation data was captured from January...

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Detalles Bibliográficos
Autores principales: Haverfield, Marie C., Victor, Robert, Flores, Brenda, Altamirano, Jonathan, Fassiotto, Magali, Kline, Merisa, Weimer-Elder, Barbette
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Elsevier 2022
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10194165/
https://www.ncbi.nlm.nih.gov/pubmed/37213728
http://dx.doi.org/10.1016/j.pecinn.2022.100069