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Qualitatively exploring the impact of a relationship-centered communication skills training program in improving patient perceptions of care
OBJECTIVE: To explore qualitative patient experience comments before and after a relationship-centered communication skills training to understand patient experience, program impact, and opportunities for improvement. METHODS: Qualitative patient experience evaluation data was captured from January...
Autores principales: | , , , , , , |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
Elsevier
2022
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10194165/ https://www.ncbi.nlm.nih.gov/pubmed/37213728 http://dx.doi.org/10.1016/j.pecinn.2022.100069 |