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Health system use and outcomes of urgently triaged callers to a nurse-managed telephone service for provincial health information after initiation of supplemental virtual physician assessment: a descriptive study

BACKGROUND: British Columbia’s 8-1-1 telephone service connects callers with nurses for health care advice. As of Nov. 16, 2020, callers advised by a registered nurse to obtain in-person medical care can be subsequently referred to virtual physicians. We sought to determine health system use and out...

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Detalles Bibliográficos
Autores principales: Ho, Kendall, Abu-Laban, Riyad B., Stewart, Kurtis, Duncan, Ross, Scheuermeyer, Frank X., Hedden, Lindsay, Lauscher, Helen Novak, Sundhu, Sandra, Chadha, Rina, Christenson, Jim, Grafstein, Eric, Lavallee, Danielle C., Purssell, Roy, Tallon, John M., Wood, Nancy, Bryan, Stirling
Formato: Online Artículo Texto
Lenguaje:English
Publicado: CMA Impact Inc. 2023
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10212572/
https://www.ncbi.nlm.nih.gov/pubmed/37220956
http://dx.doi.org/10.9778/cmajo.20220196