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Brand Love: Role of Online Customer Experience, Value Co-creation, and Relationship Quality
Customer experience is a source of retailers’ long-term competitive advantage. This study has examined the relationship between online customer experience and brand love through the mechanism of relationship quality in the context of online shopping in Pakistan. The moderating effect of value co-cre...
Autores principales: | , , , , , , , , , , |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
Frontiers Media S.A.
2022
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10214155/ https://www.ncbi.nlm.nih.gov/pubmed/37251696 http://dx.doi.org/10.3389/fpsyg.2022.897933 |