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Quality of Life and the Digital Service Landscape: The Moderating Role of Customer Complaining Effort
The last decade, and more specifically the COVID-19 pandemic, has created a favorable environment for digitalization, which has become a necessary condition in the context of how everyday life is conducted. Even if digital communication and services have become a trend and help brand–customer relati...
| Autores principales: | , , , |
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| Formato: | Online Artículo Texto |
| Lenguaje: | English |
| Publicado: |
MDPI
2023
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| Materias: | |
| Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10215579/ https://www.ncbi.nlm.nih.gov/pubmed/37232611 http://dx.doi.org/10.3390/bs13050375 |