The dualistic model of passion and the service quality of five-star hotel employees during the COVID-19 pandemic

Given the generally stressful job demands of the hospitality industry during the COVID-19 pandemic, understanding the work passion and emotions of hotel employees is particularly important. Based on the conservation of resources theory and the job demands-resources model, this study develops a multi...

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Detalles Bibliográficos
Autores principales: Wu, Tung-Ju, Li, Jia-Min, Wang, Yu-Shu, Zhang, Ruo-Xi
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Elsevier Ltd. 2023
Materias:
Article
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10231597/
https://www.ncbi.nlm.nih.gov/pubmed/37273465
http://dx.doi.org/10.1016/j.ijhm.2023.103519

Internet

https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10231597/
https://www.ncbi.nlm.nih.gov/pubmed/37273465
http://dx.doi.org/10.1016/j.ijhm.2023.103519

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