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The dualistic model of passion and the service quality of five-star hotel employees during the COVID-19 pandemic
Given the generally stressful job demands of the hospitality industry during the COVID-19 pandemic, understanding the work passion and emotions of hotel employees is particularly important. Based on the conservation of resources theory and the job demands-resources model, this study develops a multi...
| Autores principales: | , , , |
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| Formato: | Online Artículo Texto |
| Lenguaje: | English |
| Publicado: |
Elsevier Ltd.
2023
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| Materias: | |
| Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10231597/ https://www.ncbi.nlm.nih.gov/pubmed/37273465 http://dx.doi.org/10.1016/j.ijhm.2023.103519 |