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Cost of peer mystery shopping to increase cultural competency in community clinics offering HIV/STI testing to young men who have sex with men: results from the get connected trial

INTRODUCTION: Cultural competency has been identified as a barrier to lesbian, gay, bisexual and transgender (LGBT) populations seeking care. Mystery shopping has been widely employed in the formal health care sector as a quality improvement (QI) tool to address specific client needs. The approach h...

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Detalles Bibliográficos
Autores principales: Phillips, Victoria L., Xue, Ashley, Castillo, Marné, Santiago, Dalia, Wimbly, Taylor, Hightow-Weidman, Lisa B., Stephenson, Rob, Bauermeister, José A.
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Springer Berlin Heidelberg 2023
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10236762/
https://www.ncbi.nlm.nih.gov/pubmed/37266871
http://dx.doi.org/10.1186/s13561-023-00447-6