How to implement patient experience surveys and use their findings for service improvement: a qualitative expert consultation study in Australian general practice

OBJECTIVE: To identify barriers (patient, provider, practice and system levels) to consider when implementing patient experience surveys in Australian general practice and enablers of their systematic use to inform service improvement in clinical practice as well as the broader health system. METHOD...

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Detalles Bibliográficos
Autores principales: Song, Hyun Jung, Dennis, Sarah, Levesque, Jean-Frédéric, Harris, Mark
Formato: Online Artículo Texto
Lenguaje:English
Publicado: BMJ Publishing Group 2020
Materias:
Original Research
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10240725/
https://www.ncbi.nlm.nih.gov/pubmed/37441312
http://dx.doi.org/10.1136/ihj-2019-000033

Internet

https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10240725/
https://www.ncbi.nlm.nih.gov/pubmed/37441312
http://dx.doi.org/10.1136/ihj-2019-000033

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