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How to implement patient experience surveys and use their findings for service improvement: a qualitative expert consultation study in Australian general practice
OBJECTIVE: To identify barriers (patient, provider, practice and system levels) to consider when implementing patient experience surveys in Australian general practice and enablers of their systematic use to inform service improvement in clinical practice as well as the broader health system. METHOD...
| Autores principales: | , , , |
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| Formato: | Online Artículo Texto |
| Lenguaje: | English |
| Publicado: |
BMJ Publishing Group
2020
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| Materias: | |
| Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10240725/ https://www.ncbi.nlm.nih.gov/pubmed/37441312 http://dx.doi.org/10.1136/ihj-2019-000033 |