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A blockchain-based evaluation approach to analyse customer satisfaction using AI techniques
Due to technological advancements and consumer demands, online shopping creates new features and adapts to new standards. A robust customer satisfaction prediction model concerning trust and privacy platforms can encourage an organization to make better decisions about its service and quality. This...
Autores principales: | , , , |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
Elsevier
2023
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10245048/ https://www.ncbi.nlm.nih.gov/pubmed/37292278 http://dx.doi.org/10.1016/j.heliyon.2023.e16766 |